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Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Thu May 07, 2015 2:48 pm
by HimaJ
Event Notification


Location Affected: Pendle Hill, NSW

Event Start Time: 06/05 13:13 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Fri May 08, 2015 12:06 pm
by Rashmika
Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Fri May 08, 2015 7:35 pm
by surinf
Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Sat May 09, 2015 2:14 pm
by dulipf
Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Mon May 11, 2015 5:29 pm
by LodumS
Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Posted: Wed May 13, 2015 11:06 am
by altaafa
UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.