Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD

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LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD

Post by LodumS » Thu May 07, 2015 2:59 pm

Event Notification

Location Affected: MANOORA, surrounding Suburbs, QLD

Event Start date : 07/05/2015 08:00 EST

Products Impacted: ADSL/PSTN

Additional Information:
Most customers in the above mentioned area may experience connectivity and telephony issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

Post by Rashmika » Fri May 08, 2015 12:02 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 22/05/15

Exetel apologizes for any inconvenience this may have caused.

surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

Post by surinf » Fri May 08, 2015 7:48 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 22/05/15

Exetel apologizes for any inconvenience this may have caused.

dulipf
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Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

Post by dulipf » Sat May 09, 2015 2:09 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 22/05/15

Exetel apologizes for any inconvenience this may have caused.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

Post by LodumS » Mon May 11, 2015 5:31 pm

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.

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