Page 1 of 1

Unplanned ADSL outage- KENSINGTON, NSW – In progress

Posted: Thu May 07, 2015 4:17 pm
by devinkai
Event Notification


Location Affected: KENSINGTON, NSW

Event Start Time: 07/05/2015 12:54:15

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: 426 ADSL services

ETR: 07/05/2015

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Posted: Fri May 08, 2015 11:57 am
by Rashmika
UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Posted: Fri May 08, 2015 8:01 pm
by surinf
UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Posted: Sat May 09, 2015 2:02 pm
by dulipf
Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Posted: Mon May 11, 2015 2:37 pm
by LodumS
UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage- KENSINGTON, NSW – Restored

Posted: Tue May 12, 2015 12:19 pm
by Nathanael S
Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.