Unplanned ADSL outage - Coal Point, NSW – In progress

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devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Unplanned ADSL outage - Coal Point, NSW – In progress

Post by devindag » Sat May 16, 2015 2:12 pm

Event Notification

Location Affected: Coal Point, NSW
Event Start Time: 15-05-2015 16:00

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage - Coal Point, NSW – In progress

Post by altaafa » Sun May 17, 2015 3:04 pm

Update

Outage is still ongoing

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.

aroshak
Exetel Staff
Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned ADSL outage - Coal Point, NSW – In progress

Post by aroshak » Mon May 18, 2015 10:09 am

Update

Outage is still ongoing

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.

altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage - Coal Point, NSW – Restored

Post by altaafa » Tue May 19, 2015 11:27 am

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.

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