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Unplanned Fibre outage– In progress

Posted: Fri May 29, 2015 5:56 pm
by surinf
Event Notification

Location Affected: All States

Event Start Time: 29/05/2015 17:40 AEST

Products Impacted: Fibre

Additional Information:
Fiber service in above mentioned area may experience connectivity issue

Root cause still being investigated.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre outage– In progress

Posted: Fri May 29, 2015 9:06 pm
by Kaushalya
Update

Outage is ongoing.

There is no ETR as of yet.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre outage– In progress

Posted: Fri May 29, 2015 11:17 pm
by Kumudh
Update

A transmission card has been replaced and we can see service coming online. A confirmation that the outage has been resolved will be posted once a confirmation from our supplier is received.

Re: Unplanned Fibre outage– Restored

Posted: Sat May 30, 2015 8:53 am
by LodumS
UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.