Unplanned ADSL outage- Ashtonfield, NSW – In progress

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surinf
Exetel Staff
Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Unplanned ADSL outage- Ashtonfield, NSW – In progress

Post by surinf » Fri May 29, 2015 7:30 pm

Event Notification

Location Affected: Ashtonfield, NSW

Event Start Time: 29/05/2015 11:49 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage- Ashtonfield, NSW – In progress

Post by Nathanael S » Sat May 30, 2015 4:06 pm

Update:

Outage is still ongoing.

ETR: 02/06 COB

Exetel apologizes for any inconvenience this may have caused.

altaafa
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Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage- Ashtonfield, NSW – In progress

Post by altaafa » Sun May 31, 2015 9:24 am

Update:

Outage is still ongoing.

ETR: 02/06 COB

Exetel apologizes for any inconvenience this may have caused.

altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage- Ashtonfield, NSW – In progress

Post by altaafa » Mon Jun 01, 2015 11:21 am

Update:

Outage is still ongoing.

ETR: 02/06 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage- Ashtonfield, NSW – In progress

Post by Rashmika » Tue Jun 02, 2015 5:38 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

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