Unplanned ADSL outage - CAIRNS, QLD – In progress

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altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Unplanned ADSL outage - CAIRNS, QLD – In progress

Post by altaafa » Sun May 31, 2015 4:32 pm

Event Notification

Location Affected: CAIRNS, QLD

Event Start Time: 31/05/2015 05:35 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

ETR: 02/06/2015 19:00

Exetel apologizes for any inconvenience this may have caused.

altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage - CAIRNS, QLD – In progress

Post by altaafa » Mon Jun 01, 2015 11:21 am

Update:

Outage is still ongoing.

ETR: 02/06 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage - CAIRNS, QLD – In progress

Post by Rashmika » Tue Jun 02, 2015 5:34 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

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