Unplanned ADSL Outage - NSW - Resolved

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Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Unplanned ADSL Outage - NSW - Resolved

Post by Rashmika » Sun Jun 14, 2015 3:26 pm

Location Affected: NSW

Products Impacted - ADSL

Additional Information:

Some customers in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted - Unknown

ETR - Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Kaushalya
Exetel Staff
Posts: 266
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Re: Unplanned ADSL Outage - Nationwide - In Progress

Post by Kaushalya » Sun Jun 14, 2015 8:25 pm

Update

Our supplier is investigating this matter and no ETR as of yet.

Please note that this is affecting nationwide.

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL Outage - NSW - In Progress

Post by angelos » Mon Jun 15, 2015 9:42 am

Update

Our Wholesale Supplier has identified has confirmed that this issue has been resolved.

Apologies for any inconvenience this may have caused.

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