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Unplanned ADSL Outage - NSW - Resolved

Posted: Sun Jun 14, 2015 3:26 pm
by Rashmika
Location Affected: NSW

Products Impacted - ADSL

Additional Information:

Some customers in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted - Unknown

ETR - Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - Nationwide - In Progress

Posted: Sun Jun 14, 2015 8:25 pm
by Kaushalya
Update

Our supplier is investigating this matter and no ETR as of yet.

Please note that this is affecting nationwide.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - NSW - In Progress

Posted: Mon Jun 15, 2015 9:42 am
by angelos
Update

Our Wholesale Supplier has identified has confirmed that this issue has been resolved.

Apologies for any inconvenience this may have caused.