Re: Unplanned ADSL outage - Ouse , TAS – In progress

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Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage - Ouse , TAS – In progress

Post by Nathanael S » Wed Jul 22, 2015 10:38 am

Event Notification

Location Affected: Ouse , TAS
Event Start Time: 21-07-2015 06:53

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: 24-07-2015 18:00

Exetel apologizes for any inconvenience this may have caused.

Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage - Ouse , TAS – In progress

Post by Rashmika » Thu Jul 23, 2015 12:08 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 24/07/15

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage - Ouse , TAS – Restored

Post by Nathanael S » Fri Jul 24, 2015 2:30 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

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