Unplanned VoIP Outage

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Unplanned VoIP Outage

Post by angelos » Thu Mar 17, 2016 10:21 am

Event Notification

Event Start Time: 17 Mar 2016 09:50

Products Impacted: VoIP

Additional Information: Some users may face issues with incoming calls

Root cause: Still being investigated.

Number of Services Impacted: Unknown

ETR: No ETR yet

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned VoIP Outage

Post by angelos » Thu Mar 17, 2016 1:19 pm

Update

This issue has been resolved by our Upstream Carrier.

Event End Time : 17 Mar 2016 11.00am

Root Cause : Hardware Failure

Apologies for any inconvenience caused in this regard.

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