Unplanned Corporate Data Outage - Melbourne, VIC

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aroshak
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Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Unplanned Corporate Data Outage - Melbourne, VIC

Post by aroshak » Thu Apr 28, 2016 2:25 pm

Event Notification

Location Affected: Melbourne, VIC

Event Start Time: 28 Apr 2016 02:01 pm AEST

Products Impacted: Some AAPT services in Melbourne

Root cause : Network element failure

Number of Services Impacted: Unknown

ETR: Unknown

Exetel apologies for the inconvenience caused.

aroshak
Exetel Staff
Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned Corporate Data Outage - Melbourne, VIC

Post by aroshak » Thu Apr 28, 2016 3:41 pm

Update

Our upstream provider is currently in the process of arranging a tech to go out to the affected data centre.

Exetel apologies for the inconvenience caused.

aroshak
Exetel Staff
Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned Corporate Data Outage - Melbourne, VIC

Post by aroshak » Thu Apr 28, 2016 7:42 pm

Update

AAPT technician is currently at the Data centre working on the issue.

Exetel apologies for the inconvenience caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned Corporate Data Outage - Melbourne, VIC

Post by Rashmika » Thu Apr 28, 2016 10:44 pm

Update

AAPT technician is currently at the Data centre working on the issue.

Exetel apologies for the inconvenience caused.

NadunH
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Posts: 195
Joined: Tue Jul 05, 2011 12:58 pm
Location: Australia

Re: Unplanned Corporate Data Outage - Melbourne, VIC

Post by NadunH » Fri Apr 29, 2016 8:36 am

Update

Our supplier advises that the outage was resolved at around 11:45PM yesterday.

Exetel apologizes for any inconvenience this may have caused.

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