Unplanned Fibre Outage - WA

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dulipf
Exetel Staff
Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Unplanned Fibre Outage - WA

Post by dulipf » Sun May 29, 2016 2:42 pm

Event Notification

Location Affected: Fibre services in WA

Event Start Time: 28/05/2016 Evening

Products Impacted: Fibre

Additional Information: Some Fiber services in WA having connectivity issues at the moment. Currently we are working with our suppliers and an update will be posted as it becomes available.

Root cause: Still Being Investigated

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

P Hewavitharana
Exetel Staff
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Re: Unplanned Fibre Outage - WA

Post by P Hewavitharana » Sun May 29, 2016 11:25 pm

UPDATE

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.

SankhaB
Exetel Staff
Posts: 162
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Re: Unplanned Fibre Outage - WA

Post by SankhaB » Mon May 30, 2016 9:56 pm

UPDATE

Issue is still being investigated.
- Our supplier is still not able to provide an ETR.

Additional Information - Our supplier has confirmed that the issue has been restored in the Wandi suburb only for the time being.

Exetel apologizes for any inconvenience this may have caused

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned Fibre Outage - WA

Post by devindag » Wed Jun 01, 2016 10:38 am

Update

This service outage is still ongoing and the supplier technicians are working on this.

ETR : 01/06/2016 COB

Exetel Apologies for the inconvenience caused.

kasunr

Re: Unplanned Fibre Outage - WA

Post by kasunr » Wed Jun 01, 2016 7:32 pm

Update

This service outage is still ongoing and the supplier technicians are working on this.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

KavindaS
Exetel Staff
Posts: 2714
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Unplanned Fibre Outage - WA

Post by KavindaS » Thu Jun 02, 2016 2:30 am

UPDATE
----------

Our supplier has advised that this outage is restored.

Exetel apologizes for any inconvenience this may have caused.

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