Unplanned Fibre Outage - BANKSIA GROVE , WA

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eromala

Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by eromala » Sun Jun 05, 2016 7:50 pm

Event Notification

Location Affected: BANKSIA GROVE

Event Start Date: 05 June 2016

Products Impacted: Fibre

Additional Information: Customers in the above mentioned area may experience slow throughput and intermittent connectivity issues.

Root cause: Hardware Failure

Number of Services Impacted: Unknown

ETR: NO ETR

Exetel apologizes for any inconvenience this may have caused.

P Hewavitharana
Exetel Staff
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by P Hewavitharana » Sun Jun 05, 2016 11:08 pm

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.

Shukri
Exetel Staff
Posts: 286
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by Shukri » Mon Jun 06, 2016 6:26 pm

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.

P Hewavitharana
Exetel Staff
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by P Hewavitharana » Mon Jun 06, 2016 11:25 pm

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.

dulipf
Exetel Staff
Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by dulipf » Tue Jun 07, 2016 2:27 pm

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.

SankhaB
Exetel Staff
Posts: 162
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

Post by SankhaB » Tue Jun 07, 2016 9:13 pm

Update

Our Wholesale Supplier advises that this issue has now been restored.

Apologies for the inconvenience caused.

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