Unplanned ADSL Outage - Multiple Suburbs NSW

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dulipf
Exetel Staff
Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Unplanned ADSL Outage - Multiple Suburbs NSW

Post by dulipf » Sat Jun 25, 2016 2:09 pm

Event Notification

Location Affected: Multiple Suburbs, NSW

Event Start Time: 25/06/2016

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Sumudu D
Exetel Staff
Posts: 115
Joined: Sun Aug 25, 2013 6:24 pm
Location: Australia

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by Sumudu D » Sat Jun 25, 2016 10:32 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Exetel apologizes for any inconvenience this may have caused.

SankhaB
Exetel Staff
Posts: 162
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by SankhaB » Sun Jun 26, 2016 3:28 pm

UPDATE

Issue is still being investigated.
- Our supplier is still not able to provide an ETR.

Exetel apologizes for any inconvenience this may have caused

Sumudu D
Exetel Staff
Posts: 115
Joined: Sun Aug 25, 2013 6:24 pm
Location: Australia

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by Sumudu D » Sun Jun 26, 2016 10:25 pm

UPDATE

Issue is still being investigated.
- Our supplier is still not able to provide an ETR.

Exetel apologizes for any inconvenience this may have caused

sachindaL

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by sachindaL » Mon Jun 27, 2016 9:40 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by devindag » Tue Jun 28, 2016 8:54 am

UPDATE

Our supplier advises that the outage is still ongoing.

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

Post by devindag » Wed Jun 29, 2016 9:31 am

UPDATE

This outage is now resolved.

Exetel apologizes for any inconvenience this may have caused

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