Unplanned ADSL Outage - BUDERIM , QLD- In progress

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Shukri
Exetel Staff
Posts: 286
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Unplanned ADSL Outage - BUDERIM , QLD- In progress

Post by Shukri » Thu Aug 04, 2016 5:09 pm

Event Notification

Location Affected: Multiple DSLAM - BUDERIM , QLD

Event Start Time: 4/8/2016 03: 23 PM AEST

Products Impacted: ADSL

Additional Information: Some customers in the above mentioned area may experience connectivity issues.

Root cause: Still being investigated.

Number of Services Impacted: Unknown

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage - BUDERIM , QLD- In progress

Post by devindag » Sat Aug 06, 2016 8:58 am

UPDATE

Please note that the outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this outage may have caused.

michaeld

Re: Unplanned ADSL Outage - BUDERIM , QLD- In progress

Post by michaeld » Wed Aug 10, 2016 4:44 am

UPDATE

This outage is now resolved.

Exetel apologizes for any inconvenience this may have caused

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