Unplanned ADSL Outage, Trinity Beach, QLD

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SankhaB
Exetel Staff
Posts: 157
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Unplanned ADSL Outage, Trinity Beach, QLD

Post by SankhaB » Tue Aug 23, 2016 10:12 pm

Unplanned ADSLoutage - Trinity Beach, QLD- In progress

Event Notification

Location Affected: Trinity Beach, QLD

Event Start Time: 23 August 2016 12:10 AEST

Products Impacted: ADSL

Additional Information: Some customers in the above mentioned area may experience connectivity issues.

Root cause: Still being investigated.

Number of Services Impacted: Unknown

ETR: 26 August 2016 by COB

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage, Trinity Beach, QLD

Post by devindag » Wed Aug 24, 2016 9:13 am

Update

This service outage is still ongoing.

ETR : No ETR

Apologies for the inconvenience caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage, Trinity Beach, QLD

Post by devindag » Thu Aug 25, 2016 9:57 am

Update

This outage is now restored

Exetel apologies for the inconvenience caused.

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