Unplanned ADSL outage - Multiple Suburbs, VIC– In progress

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Imran.Hossen
Exetel Staff
Posts: 116
Joined: Mon Sep 16, 2013 9:12 pm
Location: Australia

Unplanned ADSL outage - Multiple Suburbs, VIC– In progress

Post by Imran.Hossen » Wed Sep 28, 2016 5:29 pm

Event Notification

Location Affected: Multiple Suburbs, VIC
Event Start Time: 28-09-2016

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience slow speed and browsing issues due to the affected customer's being moved to a backup link.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: Unplanned ADSL outage - Multiple Suburbs, VIC– In progre

Post by stevecJ » Thu Sep 29, 2016 10:27 am

Update

This outage is now restored

Exetel apologies for the inconvenience caused.

Note: Once the outage has been restored please reboot your modems/routers.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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