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Unplanned ADSL outage - Multiple Suburbs, VIC– In progress

Posted: Wed Sep 28, 2016 5:29 pm
by Imran.Hossen
Event Notification

Location Affected: Multiple Suburbs, VIC
Event Start Time: 28-09-2016

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience slow speed and browsing issues due to the affected customer's being moved to a backup link.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Multiple Suburbs, VIC– In progre

Posted: Thu Sep 29, 2016 10:27 am
by stevecJ
Update

This outage is now restored

Exetel apologies for the inconvenience caused.

Note: Once the outage has been restored please reboot your modems/routers.