Event Notification
Location Affected: Toowoomba, QLD
Event Start Time: 30/09/2016
Products Impacted: Fibre
Additional Information:
Most Customers may experience Internet service disruption.
Root cause : Unknown
Number of Services Impacted: Unknown
ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Unplanned Fibre Outage - No Auth - TOOWOOMBA - QLD
-
- Exetel Staff
- Posts: 116
- Joined: Mon Sep 16, 2013 9:12 pm
- Location: Australia
-
- Exetel Staff
- Posts: 116
- Joined: Mon Sep 16, 2013 9:12 pm
- Location: Australia
Unplanned Fibre Outage - No Auth - TOOWOOMBA - QLD
Update
Our supplier reports that there has been a Fibre cut reported 16.6Km away from Toowoomba City.
The supplier has already submitted a crew of technicians to have this restoration be completed.
Currently there is no ETA for this service outage.
Our supplier reports that there has been a Fibre cut reported 16.6Km away from Toowoomba City.
The supplier has already submitted a crew of technicians to have this restoration be completed.
Currently there is no ETA for this service outage.
-
- Forum Admin
- Posts: 373
- Joined: Tue Jul 06, 2010 11:59 am
- Location: Australia
Re: Unplanned Fibre Outage - No Auth - TOOWOOMBA - QLD
UPDATE
- Issue is still being investigated.
- Our wholesale supplier is unable to provide us with an estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
- Issue is still being investigated.
- Our wholesale supplier is unable to provide us with an estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
=================
Exetel Support Portal
=================
=================
Exetel Support Portal
=================
Re: Unplanned Fibre Outage - No Auth - TOOWOOMBA - QLD
Update
Kindly note that the outage has now been successfully restored. Please reboot/restart your modem/router's.
Exetel apologies for the inconvenience caused.
Kindly note that the outage has now been successfully restored. Please reboot/restart your modem/router's.
Exetel apologies for the inconvenience caused.