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Unplanned ADSL Network Outage - Walkley Heights, SA

Posted: Wed Dec 28, 2016 6:53 pm
by AroshJ
Event Notification

Location Affected: Walkley Heights and surrounding suburbs

Event Start : 28-12-2016 6.09AM AEDT

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Estimated Resolution : No Estimated Time of Resolution

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

Re: Unplanned ADSL Network Outage - Walkley Heights, SA

Posted: Fri Dec 30, 2016 8:38 am
by Nathanael S
Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.