Fibre Network Outage, Zetland, NSW

[SankhaB]

Fibre Network Outage - Zetland , NSW- In progress

Event Notification

Location Affected: Zetland , NSW

Event Start Time: 10 February 2017 17:30 AEST

Products Impacted: Fibre

Additional Information: Some customers in the above mentioned area may experience connectivity issues.

Root cause: Still being investigated.

Number of Services Impacted: Unknown

Estimated Time of Resolution: No Estimated Time of Resolution yet

Once the outage has been restored please power reboot your modems/routers.

Exetel apologizes for any inconvenience this may have caused.

[Nathanael S]

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.

[rehanj]

Our supplier advises that the outage has now been restored.

Kindly power cycle your modem/ router and test the service.

Exetel apologises for any inconvenience this may have caused.