Unplanned ADSL Network Outage - BELLA VISTA, NSW

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shehanw
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Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Mon Aug 07, 2017 9:53 am

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

NIrmitha
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Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by NIrmitha » Wed Aug 09, 2017 11:25 am

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by NIrmitha » Sat Aug 12, 2017 12:58 pm

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Tue Aug 15, 2017 11:36 am

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by rehanj » Fri Aug 18, 2017 9:34 am

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by rehanj » Tue Aug 22, 2017 5:10 pm

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

nilushid
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Location: sydney

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by nilushid » Sat Aug 26, 2017 12:43 pm

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

HimaJ
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Posts: 209
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Location: Sydney

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by HimaJ » Sun Aug 27, 2017 10:11 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Mon Aug 28, 2017 12:46 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by rehanj » Wed Aug 30, 2017 10:38 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Thu Sep 07, 2017 1:32 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Wed Sep 13, 2017 9:29 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by shehanw » Mon Sep 25, 2017 4:46 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 28/09/2017.

Exetel apologizes for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by rehanj » Tue Sep 26, 2017 4:52 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 28/09/2017.

Exetel apologizes for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 698
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Post by nilushid » Tue Oct 03, 2017 9:06 am

Update

Our supplier advises that all the service are successfully transferred to a new exchange and the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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