Unplanned Corporate Data Outage - Liverpool, NSW

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Imran.Hossen
Exetel Staff
Posts: 116
Joined: Mon Sep 16, 2013 9:12 pm
Location: Australia

Unplanned Corporate Data Outage - Liverpool, NSW

Post by Imran.Hossen » Tue Jun 20, 2017 7:54 am

Event Notification

Locations Affected: Liverpool, NSW

Event Start Time: 20/06/2017 0049h AEST

Products Impacted: Corporate Data services in Liverpool, NSW.

Root cause: Fibre break located 9.7km away from the Liverpool exchange.

Current Status: No ETR. Fibre teams are working on an alternate path until the fibre break is repaired.

Exetel apologizes for any inconvenience this may have caused.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned Corporate Data Outage - Liverpool, NSW

Post by Shukri » Tue Jun 20, 2017 11:47 am

Update

Fibre tech isolated fibre break at 9.7 Km from Liverpool exchange. Fibre break is on the cable. Fibre crew have commenced splicing works, no ETR

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned Corporate Data Outage - Liverpool, NSW

Post by Shukri » Tue Jun 20, 2017 1:34 pm

Update

Fibre repair crew have repaired the fibre restoring services at 13:00. Exetel apologises for any inconvenience caused.

Imran.Hossen
Exetel Staff
Posts: 116
Joined: Mon Sep 16, 2013 9:12 pm
Location: Australia

Unplanned Corporate Data Outage - Liverpool, NSW

Post by Imran.Hossen » Tue Jun 20, 2017 10:51 pm

Update

This outage has now been restored.

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