Unplanned ADSL Network Outage -WOONGARRA QLD - In progress

Old, inactive threads
Post Reply
NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Unplanned ADSL Network Outage -WOONGARRA QLD - In progress

Post by NIrmitha » Wed Nov 08, 2017 1:08 pm

Location Affected: WOONGARRA - QLD

Event Start : 08-11-2017

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still investigating

Estimated Resolution : No Estimated Time of Resolution

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned ADSL Network Outage -WOONGARRA QLD - In progre

Post by NIrmitha » Thu Nov 09, 2017 3:47 pm

Update

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

Post Reply