Unplanned ADSL Network Outage -Multiple Suburbs, WA

[NIrmitha]

Event Notification

Location Affected: Multiple Suburbs, WA

Event Start : 14-11-2017

Products Impacted: ADSL

Additional Information: Some customers in the above mentioned area may experience connectivity issues.

Root cause : Still investigating

Exetel apologies for any inconvenience this may have caused.

[NIrmitha]

Update

Supplier is still investigating the root cause.

Apologies for any inconvenience caused.

[KavindaS]

Update
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Our supplier advises that the outage has been successfully restored.

Root cause : Faulty network switch port.

Kindly power reboot your modem/ router and test the service.

Exetel apologies for any inconvenience caused.