Possible Fibre Network Outage - NSW - In progress

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shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Possible Fibre Network Outage - NSW - In progress

Post by shehanw » Sun Nov 26, 2017 9:50 am

Event Notification,

Location Affected: Multiple Suburbs, NSW

Event Start : 26-11-2017

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still Investigating

Exetel apologies for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Possible Fibre Network Outage - NSW - In progress

Post by AroshJ » Sun Nov 26, 2017 9:28 pm

Event Notification,

Most of the services are currently online and our supplier is yet to provide us an update about this incident.

Exetel apologize for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Possible Fibre Network Outage - NSW - In progress

Post by rehanj » Mon Nov 27, 2017 9:19 am

Event Notification,

Most of the services are currently online and our supplier is yet to provide us an update about this incident.

Exetel apologize for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Possible Fibre Network Outage - NSW - In progress

Post by AroshJ » Mon Nov 27, 2017 9:52 pm

Event Notification,

Most of the services are currently online and our supplier is yet to provide us an update about this incident.

Exetel apologize for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Possible Fibre Network Outage - NSW - In progress

Post by AroshJ » Tue Nov 28, 2017 10:06 pm

Event Notification,

Most of the services are currently online and our supplier is yet to provide us an update about this incident.

Exetel apologize for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Possible Fibre Network Outage - NSW - In progress

Post by NIrmitha » Wed Nov 29, 2017 1:21 pm

Update

Outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

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