Unplanned Corporate Copper Network Outage-AAPT-NSW-Parramata

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Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Unplanned Corporate Copper Network Outage-AAPT-NSW-Parramata

Post by Rashmika » Fri Dec 15, 2017 6:59 pm

Event Notification

Location Affected: NSW, Parramatta
Event Start Time: 15/12/2017 05:24 PM AEDT
Products Impacted : Copper
Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.
Root cause : Hardware failure
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned Corporate Copper Network Outage-AAPT-NSW-Parra

Post by Rashmika » Fri Dec 15, 2017 10:38 pm

Update

Supplier engineers have attended to the matter and applied a fix, services restored, NOC Monitoring.

Exetel apologize for any inconvenience this may have caused.

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