Location Affected: Kariong, NSW
Event Start : 23-12-2017, 15:37 AEDT
Products Impacted: Telstra
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
Root cause : Still Investigating
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
Once the outage has been restored kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused
Unplanned ADSL Network Outage - Kariong, NSW
Re: Unplanned ADSL Network Outage - Kariong, NSW
Update
Estimated Resolution : 29-12-2017 19:00 AEDT
Exetel apologizes for any inconvenience this may have caused
Estimated Resolution : 29-12-2017 19:00 AEDT
Exetel apologizes for any inconvenience this may have caused
Re: Unplanned ADSL Network Outage - Kariong, NSW
Update
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Re: Unplanned ADSL Network Outage - Kariong, NSW
Update
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Re: Unplanned ADSL Network Outage - Kariong, NSW
Update
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Root cause : Still Investigating
Estimated Resolution : 29-12-2017 19:00 AEDT
Re: Unplanned ADSL Network Outage - Kariong, NSW
Update
Our supplier advises that the outage has been successfully restored.
Root cause : Faulty filter at the exchange
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Root cause : Faulty filter at the exchange
Apologies for any inconvenience caused.