Event Notification
Location Affected: Lara, Victoria
Event Start Time: 11th January 2018 around 11.05am
Products Impacted : Fibre
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
Root cause : Still being investigated.
Exetel apologizes for any inconvenience this may have cause
Unplanned Fibre Network Outage - Lara, Victoria
Re: Unplanned Fibre Network Outage - Lara, Victoria
Update
Root cause : Fiber break in the area.
ETR (Estimated time of resolution): 11/01/2018 10.00 pm
Exetel apologizes for any inconvenience this may have cause
Root cause : Fiber break in the area.
ETR (Estimated time of resolution): 11/01/2018 10.00 pm
Exetel apologizes for any inconvenience this may have cause
Re: Unplanned Fibre Network Outage - Lara, Victoria
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.