Location Affected: Multiple Suburbs, NSW
Event Start : 30-01-2018
Products Impacted: NSW
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
Root cause : Still Investigating
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
Once the outage has been restored kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update
Outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.