Unplanned Fibre Network Outage - Multiple Suburbs, NSW

[nilushid]

Location Affected: Multiple Suburbs, NSW

Event Start : 30-01-2018

Products Impacted: NSW

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still Investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused

[NIrmitha]

Update

Outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.