Unplanned Fibre Network Outage - Multiple Suburbs, NSW & ACT

[rehanj]

Location Affected : Pacfic Bondi, Mayfair & Antil, NSW & ACT

Event Start : 13-02-2018

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still Investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused

[NIrmitha]

Update

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.