Location Affected : Pacfic Bondi, Mayfair & Antil, NSW & ACT
Event Start : 13-02-2018
Products Impacted: Fibre
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
Root cause : Still Investigating
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
Once the outage has been restored kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage - Multiple Suburbs, NSW & ACT
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW &
Update
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.