Unplanned Corporate Network Outage - Multiple Suburbs, QLD

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michaeld
Exetel Staff
Posts: 93
Joined: Tue Mar 03, 2015 11:09 pm
Location: Sydney

Unplanned Corporate Network Outage - Multiple Suburbs, QLD

Post by michaeld » Fri Mar 16, 2018 2:12 pm

Location Affected: QLD, Moorooka & surrounding suburbs

Event Start Time: 16-MAR-2018 09:58

Products Impacted : Copper,Fibre

Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.

Root cause : Still being investigated.

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.



Exetel apologizes for any inconvenience this may have caused.

michaeld
Exetel Staff
Posts: 93
Joined: Tue Mar 03, 2015 11:09 pm
Location: Sydney

Re: Unplanned Corporate Network Outage - Multiple Suburbs, QLD

Post by michaeld » Fri Mar 16, 2018 5:43 pm

Update

Outage is still ongoing.


Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.


Exetel apologizes for any inconvenience this may have caused

Rashmika
Exetel Staff
Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned Corporate Network Outage - Multiple Suburbs, QLD

Post by Rashmika » Fri Mar 16, 2018 10:03 pm

Update

The reported outage has been successfully restored.

Exetel apologizes for any inconvenience this may have caused

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