Unplanned Fibre Network Outage - Multiple Suburbs , VIC

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shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Unplanned Fibre Network Outage - Multiple Suburbs , VIC

Post by shehanw » Mon Jun 25, 2018 4:31 pm

Event Notification

Location Affected: Multiple Suburbs , VIC

Start time of event: 25/06/2018, 16:10 AEST

Products Impacted: Fibre (Multiple Suppliers)

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Supplier is unable to provide an Estimated time of resolution at this stage

Root cause : Still Investigating

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 94
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned Fibre Network Outage - Multiple Suburbs , VIC

Post by Dushyanthan » Mon Jun 25, 2018 10:53 pm

Update

Outage is restored.

Kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.

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