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Unplanned Fibre Network Outage - Multiple Suburbs , VIC

Posted: Mon Jun 25, 2018 4:31 pm
by shehanw
Event Notification

Location Affected: Multiple Suburbs , VIC

Start time of event: 25/06/2018, 16:10 AEST

Products Impacted: Fibre (Multiple Suppliers)

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Supplier is unable to provide an Estimated time of resolution at this stage

Root cause : Still Investigating

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned Fibre Network Outage - Multiple Suburbs , VIC

Posted: Mon Jun 25, 2018 10:53 pm
by Dushyanthan
Update

Outage is restored.

Kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.