Page 1 of 1

Unplanned Fibre Network Outage - HEIDELBERG HEIGHTS, VIC

Posted: Fri Aug 10, 2018 3:17 pm
by Dhilshan
Location Affected: HEIDELBERG HEIGHTS, VIC

Event Start : 10-08-2018

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Estimated Resolution : NO ETR

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - HEIDELBERG HEIGHTS, VIC

Posted: Fri Aug 10, 2018 10:24 pm
by nilushid
Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.