Possible ADSL Network Outage - Multiple Suburbs - QLD

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Dhilshan
Exetel Staff
Posts: 230
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Possible ADSL Network Outage - Multiple Suburbs - QLD

Post by Dhilshan » Sat Aug 18, 2018 9:42 am

Event Notification

Location Affected: Multiple Suburbs - QLD

Event Start Time: 18/08/2018

Products Impacted : ADSL

Additional Information: Some customers in the above mentioned areas may experience complete disruption (No authentication) to the internet service.

Root cause : Still being investigated.

Estimated Resolution : No Estimated Time of Resolution

Exetel apologizes for any inconvenience this may have caused.

tharmesk
Exetel Staff
Posts: 63
Joined: Wed Jan 03, 2018 10:30 pm
Location: Sydney

Re: Possible ADSL Network Outage - Multiple Suburbs - QLD

Post by tharmesk » Sat Aug 18, 2018 10:28 pm

Update.

The outage has been restored.

Please reboot the modem and confirm the service.

Apologies for the inconvenience caused.

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