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Unplanned ADSL Network Outage - Randwick, NSW

Posted: Wed Sep 26, 2018 10:11 am
by rehanj
Event Notification

Location Affected: Randwick, NSW

Start time of event: 26th September 2018

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

ETR : 27th September 2018, 19:00 AEST

Root cause : Still under investigation

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Randwick, NSW

Posted: Wed Sep 26, 2018 11:09 pm
by dilump
Update

Outage is still ongoing.

Our wholesale supplier advised that outage will be restored by 27th September 2018, 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Network Outage - Randwick, NSW

Posted: Thu Sep 27, 2018 9:02 am
by Dhilshan
Update

Outage is still ongoing.

Our wholesale supplier advised that the outage will be restored by 27th September 2018, 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Network Outage - Randwick, NSW

Posted: Thu Sep 27, 2018 10:25 pm
by Dushyanthan
Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

Apologies for any inconvenience caused.