Unplanned ADSL Network Outage - Greenslopes, QLD

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rehanj
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Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Unplanned ADSL Network Outage - Greenslopes, QLD

Post by rehanj » Sun Oct 07, 2018 5:45 pm

Event Notification

Location(s) Affected: Greenslopes, QLD

Start time of event: 07/10/2018

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Estimated Time of Resolution: 10/10/2018 19:00 AEST

Root cause: The supplier is unable to confirm the root cause at this stage

Exetel apologizes for any inconvenience this may have caused.

IsuruB
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Posts: 287
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by IsuruB » Sun Oct 07, 2018 10:10 pm

Update:

Outage is still ongoing.

Current Estimated Time of Resolution: 10/10/2018 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
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Posts: 229
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Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by Dhilshan » Mon Oct 08, 2018 8:34 am

Update:

Outage is still ongoing.

Current Estimated Time of Resolution: 10/10/2018 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

dilump
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Posts: 40
Joined: Thu May 10, 2018 4:42 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by dilump » Mon Oct 08, 2018 10:40 pm

Update:

Outage is still ongoing.

Suppliers Estimated Time of Resolution: 10/10/2018 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
Exetel Staff
Posts: 229
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by Dhilshan » Tue Oct 09, 2018 8:48 am

Update:

Outage is still ongoing.

Suppliers Estimated Time of Resolution: 10/10/2018 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

Dushyanthan
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Posts: 123
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by Dushyanthan » Tue Oct 09, 2018 10:10 pm

Update:

Outage is still ongoing.

Supplier extended the estimated for the restoration and currently there is no Estimated Time of Resolution provided.

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
Exetel Staff
Posts: 229
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by Dhilshan » Wed Oct 10, 2018 9:12 am

Update:

Outage is still ongoing.

Current Estimated Time of Resolution: 10/10/2018 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.

dilump
Exetel Staff
Posts: 40
Joined: Thu May 10, 2018 4:42 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Greenslopes, QLD

Post by dilump » Wed Oct 10, 2018 10:57 pm

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

We Apologize for any inconvenience caused in this regard.

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