Unplanned Fibre Network Outage - Craigieburn, VIC

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IsuruB
Exetel Staff
Posts: 269
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Unplanned Fibre Network Outage - Craigieburn, VIC

Post by IsuruB » Wed Dec 19, 2018 10:18 am

Event Notification

Locations Affected: Craigieburn, VIC

Event Start Time: 19/12/2018 08:15 AM AEDT

Products Impacted : Fibre

Additional Information: Most customers in the above mentioned area may experience connection issues.

Root cause : Unplanned power outage.

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage. Please check with your local energy distributor for updates.

Exetel apologizes for any inconvenience this may have caused.

dilump
Exetel Staff
Posts: 40
Joined: Thu May 10, 2018 4:42 pm
Location: Sydney

Re: Unplanned Fibre Network Outage - Craigieburn, VIC

Post by dilump » Wed Dec 19, 2018 11:04 pm

Update:

The Wholesale Supplier advise that the outage has been Restored.

Kindly Power cycle your modem/router and check if issues persist.

Exetel apologizes for any inconvenience caused.

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