Unplanned ADSL Network Outage - ESK, QLD

[nilushid]

Event Notification

Locations Affected: ESK, QLD

Event Start Time: 21/12/2018

Products Impacted : ADSL & PSTN

Additional Information: Most customers in the above mentioned area may experience connection issues

Root cause : The supplier is unable to confirm the root cause at this stage

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Exetel apologizes for any inconvenience this may have caused

[Dhilshan]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

[Dhilshan]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

[himarshaj]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

[IsuruB]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[IsuruB]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[IsuruB]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier provides 27/12/2018 by close of business as the current Estimated Time for Resolution.

Exetel apologizes for the inconvenience caused.

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution - 27/12/2018 COB

Exetel apologizes for the inconvenience caused.

[IsuruB]

Update:

The Wholesale supplier advises that the outage is still ongoing.

The original Estimated Time for Resolution has passed and the wholesale supplier advises the work could not be completed during this time.

The supplier is unable to provide a new Estimated Time for Resolution at this stage.

Exetel apologizes for the inconvenience caused.

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[Dhilshan]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

[Dushyanthan]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.