Unplanned ADSL Network Outage - ESK, QLD

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nilushid
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Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Fri Dec 21, 2018 8:35 pm

Event Notification

Locations Affected: ESK, QLD

Event Start Time: 21/12/2018

Products Impacted : ADSL & PSTN

Additional Information: Most customers in the above mentioned area may experience connection issues

Root cause : The supplier is unable to confirm the root cause at this stage

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Exetel apologizes for any inconvenience this may have caused

Dhilshan
Exetel Staff
Posts: 223
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by Dhilshan » Sat Dec 22, 2018 9:32 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

Dhilshan
Exetel Staff
Posts: 223
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by Dhilshan » Sun Dec 23, 2018 9:02 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

himarshaj
Exetel Staff
Posts: 80
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by himarshaj » Sun Dec 23, 2018 11:59 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

nilushid
Exetel Staff
Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Mon Dec 24, 2018 10:46 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for any inconvenience caused during this time.

IsuruB
Exetel Staff
Posts: 204
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by IsuruB » Tue Dec 25, 2018 9:05 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Tue Dec 25, 2018 6:44 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

IsuruB
Exetel Staff
Posts: 204
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by IsuruB » Wed Dec 26, 2018 8:48 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Wed Dec 26, 2018 8:51 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

IsuruB
Exetel Staff
Posts: 204
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by IsuruB » Thu Dec 27, 2018 8:51 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier provides 27/12/2018 by close of business as the current Estimated Time for Resolution.

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Thu Dec 27, 2018 8:16 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution - 27/12/2018 COB

Exetel apologizes for the inconvenience caused.

IsuruB
Exetel Staff
Posts: 204
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by IsuruB » Fri Dec 28, 2018 8:51 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

The original Estimated Time for Resolution has passed and the wholesale supplier advises the work could not be completed during this time.

The supplier is unable to provide a new Estimated Time for Resolution at this stage.

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 493
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by nilushid » Fri Dec 28, 2018 9:01 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

Dhilshan
Exetel Staff
Posts: 223
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by Dhilshan » Sat Dec 29, 2018 10:58 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

Dushyanthan
Exetel Staff
Posts: 78
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - ESK, QLD

Post by Dushyanthan » Sat Dec 29, 2018 10:36 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

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