Event Notification
Locations Affected: Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks - WA
Event Start Time: 02/01/2019
Products Impacted : Fibre
Additional Information : Most customers in the above mentioned area may experience connection issues
Root cause : Still Investigating
Estimated Resolution : The supplier is unable to provide us with an Estimated Time of Resolution at this stage
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage - Multiple Suburbs, WA
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- Exetel Staff
- Posts: 63
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Update:
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Update:
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Update
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.