Unplanned Fibre Network Outage - Oran Park & Camden, NSW

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rehanj
Exetel Staff
Posts: 412
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Unplanned Fibre Network Outage - Oran Park & Camden, NSW

Post by rehanj » Thu Jan 03, 2019 3:51 pm

Event Notification

Locations Affected: : Oran Park and Camden

Event Start Time: 03/01/2019, 15:00 AEDT

Products Impacted : Fibre

Additional Information : Most customers in the above mentioned area may experience connection issues

Root cause : Unknown at this stage

Estimated Resolution : The supplier is unable to provide us with an Estimated Time of Resolution at this stage

Exetel apologizes for any inconvenience this may have caused

himarshaj
Exetel Staff
Posts: 80
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned Fibre Network Outage - Oran Park & Camden, NSW

Post by himarshaj » Thu Jan 03, 2019 10:19 pm

Update

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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