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Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Wed Jan 16, 2019 3:04 pm
by nilushid
Event Notification

Locations Affected : Cranbourne and Surrounding Suburbs - VIC

Event Start Time : 16/01/2019 14:06:07 AEDT

Estimated end Time:
25/01/2019 20:00:00 AEDT

Products Impacted :
Wireless Fibre

Additional Information :
Affected services may experience intermittent service until the maintenance complete.

Root cause : The supplier is performing maintenance work on Wireless network

Exetel apologizes for any inconvenience this may have caused

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Fri Jan 18, 2019 10:52 pm
by Dushyanthan
Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Sat Jan 19, 2019 10:33 pm
by Dushyanthan
Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Mon Jan 21, 2019 9:38 pm
by nilushid
Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Tue Jan 22, 2019 10:44 pm
by nilushid
Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Fri Jan 25, 2019 8:49 am
by IsuruB
Update:

The outage is still ongoing.

Estimated Time of Resolution : 25/01/2019 20:00:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Posted: Mon Jan 28, 2019 9:07 am
by IsuruB
Update

Our Wholesale Supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service if issues persist.