Unplanned ADSL Network Outage - Stafford, QLD

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rehanj
Exetel Staff
Posts: 372
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Unplanned ADSL Network Outage - Stafford, QLD

Post by rehanj » Fri Jan 18, 2019 10:17 am

Event Notification

Location Affected : Stafford, QLD

Start time of event : 18/01/2019

Products Impacted : ADSL

Additional Information : Most customers in the above mentioned area may experience connectivity issues

Estimated Time of Restoration : 18/01/2019, 23:00 AEDT

Root cause : Supplier hardware failure

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 63
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Stafford, QLD

Post by Dushyanthan » Fri Jan 18, 2019 10:43 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/router and test the service.

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