Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs

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HimaJ
Exetel Staff
Posts: 208
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs

Post by HimaJ » Wed Jan 23, 2019 3:25 pm

Event Notification

Locations Affected : Cranbourne and Surrounding Suburbs - VIC

Event Start Time : 22/01/2019 07:00 AEDT

Estimated end Time: 02/02/2019 20:00 AEDT

Products Impacted : Fibre

Additional Information : Affected services may experience intermittent service until the maintenance complete.

Root cause : The supplier is performing maintenance work on Wireless network

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 107
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs

Post by Dushyanthan » Fri Jan 25, 2019 10:19 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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