Unplanned ADSL Network Outage - Lower Portland, NSW

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IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Unplanned ADSL Network Outage - Lower Portland, NSW

Post by IsuruB » Sun Feb 03, 2019 4:52 pm

Event Notification

Location Affected: Lower Portland, NSW

Event Start Time: 03-02-2019, 05:18 AEDT

Products Impacted : ADSL

Additional Information: Some customers in the above mentioned area may experience connectivity issues.

Root cause: Still being investigated.

Exetel apologizes for any inconvenience this may have caused.

KrishanK
Exetel Staff
Posts: 100
Joined: Thu Jan 04, 2018 7:56 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by KrishanK » Sun Feb 03, 2019 11:30 pm

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 449
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by judep » Mon Feb 04, 2019 9:17 am

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 174
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by kavindip » Mon Feb 04, 2019 10:20 pm

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by IsuruB » Tue Feb 05, 2019 9:13 am

Update

The outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

himarshaj
Exetel Staff
Posts: 84
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by himarshaj » Tue Feb 05, 2019 9:35 pm

Update

Outage is still ongoing.

Estimated Resolution Date : 07/02/2018

Exetel do apologize for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 449
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by judep » Wed Feb 06, 2019 9:11 am

Update

Outage is still ongoing.

Estimated Resolution Date : 07/02/2018 COB

Exetel do apologize for any inconvenience this may have caused.

Dushyanthan
Exetel Staff
Posts: 139
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by Dushyanthan » Wed Feb 06, 2019 11:07 pm

Update

Outage is still ongoing.

Estimated Resolution Date : 07/02/2018 COB

Exetel do apologize for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by IsuruB » Thu Feb 07, 2019 10:07 am

Update

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 07/02/2018 before Close of Business

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 174
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by kavindip » Thu Feb 07, 2019 11:24 pm

Update

The Wholesale Supplier advises the outage is still ongoing.

Supplier is unable to confirm an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

rasikak
Exetel Staff
Posts: 240
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by rasikak » Fri Feb 08, 2019 9:41 am

Update

The Wholesale Supplier advises the outage is still ongoing.

Supplier is unable to confirm an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 174
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by kavindip » Fri Feb 08, 2019 10:54 pm

Update

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 10/02/2018 before Close of Business

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 449
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by judep » Sat Feb 09, 2019 8:50 am

Update

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 10/02/2018 before Close of Business

Exetel apologizes for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by IsuruB » Sun Feb 10, 2019 9:26 am

Update

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 10/02/2018 before Close of Business

Exetel apologizes for any inconvenience this may have caused.

himarshaj
Exetel Staff
Posts: 84
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Post by himarshaj » Sun Feb 10, 2019 10:14 pm

Update

Outage is still ongoing.

Due to the complexity of the issue the Wholesale Supplier was unable to restore the services.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

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