Planned Network Maintenance - Fibre - Jordan Springs, NSW

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judep
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Location: Sri Lanka

Planned Network Maintenance - Fibre - Jordan Springs, NSW

Post by judep » Mon Mar 25, 2019 9:11 am

Event Notification

Locations Affected: Jordan Springs, NSW

Products Impacted : Fibre

Event Start Time: 26/03/2019 00:00 AM AEDT

Estimated Resolution : 26/03/2019 06:00 AM AEDT

Root cause: Urgent maintenance carried out by backhaul providers in Jordan Springs, NSW

Additional Information: Most customers in the above mentioned area may experience no connectivity during the above window

Exetel apologizes for any inconvenience this may have caused

IsuruB
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Posts: 245
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Planned Network Maintenance - Fibre - Jordan Springs, NSW

Post by IsuruB » Tue Mar 26, 2019 8:58 am

Update:

The Wholesale Supplier advises the outage is still ongoing.

The current outage window will be approximately 5 hours starting from 26/03/2019 05:00 AM AEDT.

Exetel apologizes for any inconvenience this may have caused.

kavindip
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Posts: 77
Joined: Wed Nov 07, 2018 6:05 pm

Re: Planned Network Maintenance - Fibre - Jordan Springs, NSW

Post by kavindip » Tue Mar 26, 2019 11:07 pm

Update:

The Wholesale Supplier advises that the outage has been restored.

Kindly powercycle your modem/router and check the service.

Exetel apologizes for any inconvenience caused.

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