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Planned Network Maintenance - Fibre - Jordan Springs, NSW

Posted: Mon Mar 25, 2019 9:11 am
by judep
Event Notification

Locations Affected: Jordan Springs, NSW

Products Impacted : Fibre

Event Start Time: 26/03/2019 00:00 AM AEDT

Estimated Resolution : 26/03/2019 06:00 AM AEDT

Root cause: Urgent maintenance carried out by backhaul providers in Jordan Springs, NSW

Additional Information: Most customers in the above mentioned area may experience no connectivity during the above window

Exetel apologizes for any inconvenience this may have caused

Re: Planned Network Maintenance - Fibre - Jordan Springs, NSW

Posted: Tue Mar 26, 2019 8:58 am
by IsuruB
Update:

The Wholesale Supplier advises the outage is still ongoing.

The current outage window will be approximately 5 hours starting from 26/03/2019 05:00 AM AEDT.

Exetel apologizes for any inconvenience this may have caused.

Re: Planned Network Maintenance - Fibre - Jordan Springs, NSW

Posted: Tue Mar 26, 2019 11:07 pm
by kavindip
Update:

The Wholesale Supplier advises that the outage has been restored.

Kindly powercycle your modem/router and check the service.

Exetel apologizes for any inconvenience caused.