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Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Posted: Sat Mar 30, 2019 2:04 pm
by nilushid
Event Notification

Locations Affected : Haddon and Surrounding Suburbs , VIC

Products Impacted :
ADSL & PSTN

Event Start Time :
30/03/2019

Estimated Resolution : 01/04/2019 COB

Root Cause : The root cause is still under investigation by the Wholesale Supplier's Network Engineers

Additional Information :
Most customers in the above mentioned area may experience no connectivity issues

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Posted: Sat Mar 30, 2019 10:25 pm
by nilushid
Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution is 01/04/2019 COB

Exetel apologizes for the inconvenience caused.

Re: Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Posted: Sun Mar 31, 2019 9:07 am
by IsuruB
Update:

The Wholesale supplier advises that the has been successfully restored.

Please reboot your modem/router and check if issues persist.

Exetel apologizes for the inconvenience caused.